Our Most FAQ's

Frequently Asked Questions

Welcome to our Frequently Asked Questions page!

Whether you're shopping for your pets, looking for aquarium advice, or have questions about our products and services, we're here to help. We've compiled answers to some of the questions we hear most often to make finding information quick and easy.

If you can't find the answer you're looking for, don't hesitate to reach out to our team. Send us an email at welovepets@summitpets.ca, and we'll get back to you as soon as possible. We're always happy to help!

Let's dive in!

 

I want XYZ animal or plant, but I can't find it on your website. Can you order it for me?

• Absolutely! Our Livestock Request intake are Saturday by phone.
• We do not keep your request on file if the animal is not available that week. Please follow up each Saturday.
• There is no extra charge for special orders, but if it's not, or can't be, a regular stocked item, you may be required to pick up on the day of arrival.